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FAQ

ANSWERS TO YOUR MOST COMMON QUESTIONS


HOW LONG WILL IT TAKE TO GET MY ORDER ?

B & R Welder Repair Service Inc. has a large inventory of machines, parts and supplies. Some items are drop shipped from the manufacturer directly to the customer. This includes mig guns, tips , nozzles, parts and more. Most machines take 3-6 days to be delivered. Some items and machines may be back-ordered and take longer to receive. 

WHAT IF MY ORDER IS DAMAGED?
If you receive a damaged item, you must make a note on the receipt and notify the shipping company & B & R within 24 hours for external damage and within 2 days for internal damage. ALL CLAIMS AFTER 2 DAYS WILL BE REFUSED.

WHAT DO I DO IF MY WELDING MACHINE NEEDS REPAIR ?
B & R Welder Repair Service Inc can help you find a phone number to the manufacturer so you can find a local authorized repair facility near you.

CAN I FINANCE MY PURCHASE THRU B & R ?
Sorry we no longer finance equipment

WHAT IS YOUR RETURN POLICY ?
All sales final.

DO YOU CARRY OTHER BRANDS ?
We carry others like Profax, C.K Systematics and many more . Please feel free to contact us for more information.

DO YOU HAVE A LIVE PERSON TO TALK TO ? 
Yes , you can call Mon - Fri 8-5 EST  240-270-7128

CAN I BUY PARTS FROM YOU ?
Yes , we carry parts for  Continental, Onan, Briggs and Stratton, Kohler, Honda,Perkins , Miller, Hobart, Lincoln, Solar, Century, Victor, Western, Bernard, Arcair, K & K, Jackson, Optrel, Huntsman.

IF I ORDER A MACHINE OR PARTS HOW CAN I TELL WHEN IT WILL ARRIVE ?
Request tracking number by email only. bandrwelder@gmail.com

IS MY CREDIT CARD INFORMATION SECURE ?
We do not sell or distribute and confidential consumer information to any third party for any reason. Our web site used a secure server for your protection. Orders are shipped to your credit card billing address for your protection. All credit card transactions must include the V-Code for verification . If it is missing we will call to verify the number before the nerchandise is shipped.

DO I PAY SALES TAX ?
Sales tax is only collected if the item is sold and or shipped in Maryland. 

We are open Mon- Fri 8-5 EST